Beware of SMS, emails or notifications from unknown sources
Please note that Cathay United Bank (Taiwan Branch) (the “Bank”) will never request for your password, one-time password or user identification via phone calls or emails for access to the Bank’s systems or any other purpose.
Be aware of scams, phishing websites or fraud if you receive a text message, email, clickable link or any other notification purportedly from the Bank or from an unknown source. Always check the source of such text message, email, clickable link or notification before proceeding.
Please refer to the Bank’s website at https://www.cthaypro.online/sg/en/ under the “Announcement” section for any authentic communication or notification from the Bank (or its service providers) to you.
If you had inadvertently acted on any suspicious text message, email, clickable link or any other notification or if you have any queries about the authenticity of any communication or notification purportedly from the Bank, please call our Customer Service Hotline at +88 692 247 1793 (General Line) or contact your assigned Relationship Manager immediately.
